System to optimize the process of booking medical appointments for people with upper extremity disabilities

Gino P. Monrroy, Pedro S. Castaneda

Producción científica: Libro o Capítulo del libro Contribución a la conferenciarevisión exhaustiva

Resumen

People with upper extremity disabilities often face significant challenges when attempting to book medical appointments through conventional online booking systems. These barriers can hinder their ability to access essential healthcare services in a timely manner. To address this problem, this research focuses on the development of an innovative medical appointment booking system that uses voice interaction, complemented by a chatbot interface, to improve the user experience for people with upper extremity disabilities. As a result, a marked improvement in medical appointment booking times was achieved, increasing satisfaction and compliance levels among all users.

Idioma originalInglés estadounidense
Título de la publicación alojadaProceedings - 2024 7th International Conference on Information and Computer Technologies, ICICT 2024
EditorialInstitute of Electrical and Electronics Engineers Inc.
Páginas539-543
-5
ISBN (versión digital)9798350385625
DOI
EstadoIndizado - 2024
Publicado de forma externa
Evento7th International Conference on Information and Computer Technologies, ICICT 2024 - Honolulu, Estados Unidos
Duración: 15 mar. 202417 mar. 2024

Serie de la publicación

NombreProceedings - 2024 7th International Conference on Information and Computer Technologies, ICICT 2024

Conferencia

Conferencia7th International Conference on Information and Computer Technologies, ICICT 2024
País/TerritorioEstados Unidos
CiudadHonolulu
Período15/03/2417/03/24

Nota bibliográfica

Publisher Copyright:
© 2024 IEEE.

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