Staff Turnover and Job Performance of Janitors and Cleaning Workers: A correlational study in SMEs

Lucero Del Rosario Rojas-Delgado; Lucero Nicole Huerta-Tantalean; Franklin Cordova-Buiza; Wilver Auccahuasi

Staff Turnover and Job Performance of Janitors and Cleaning Workers: A correlational study in SMEs

Lucero Del Rosario Rojas-Delgado, Lucero Nicole Huerta-Tantalean, Franklin Cordova-Buiza, Wilver Auccahuasi

Producción científica: Libro o Capítulo del libro › Contribución a la conferencia › revisión exhaustiva

Resumen

Workers are a fundamental part in the development and growth of organizations since their operation and productivity depend on them. Therefore, one of the factors to consider is the job performance and staff turnover of a company for better growth. The objective of the research was to determine the relationship between staff turnover and job performance of janitors and cleaning workers in a SME (Small and Medium-Sized Enterprise). The methodology had a quantitative approach, with a non-experimental design, cross-sectional and correlational level. The sample consisted of 120 workers, including janitors and cleaning workers; to whom a survey was applied to collect information. The results obtained showed a value p<0.05; therefore, the null hypothesis is rejected; in addition, a moderate positive correlation (r = 0.359) was determined between staff turnover and job performance; likewise, a moderate positive correlation (r = 0.380) between voluntary turnover and job performance; finally, a moderate positive correlation (r = 0.352) between involuntary turnover and job performance. It was concluded that there is a relationship between staff turnover and job performance of janitors and cleaning workers in the SME company.

Idioma original	Inglés estadounidense
Título de la publicación alojada	Proceedings of the 21st LACCEI International Multi-Conference for Engineering, Education and Technology
Subtítulo de la publicación alojada	Leadership in Education and Innovation in Engineering in the Framework of Global Transformations: Integration and Alliances for Integral Development, LACCEI 2023
Editores	Maria M. Larrondo Petrie, Jose Texier, Rodolfo Andres Rivas Matta
Editorial	Latin American and Caribbean Consortium of Engineering Institutions
ISBN (versión digital)	9786289520743
Estado	Indizado - 2023
Publicado de forma externa	Sí
Evento	21st LACCEI International Multi-Conference for Engineering, Education and Technology, LACCEI 2023 - Buenos Aires, Argentina Duración: 19 jul. 2023 → 21 jul. 2023

Serie de la publicación

Nombre	Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
Volumen	2023-July
ISSN (versión digital)	2414-6390

Conferencia

Conferencia	21st LACCEI International Multi-Conference for Engineering, Education and Technology, LACCEI 2023
País/Territorio	Argentina
Ciudad	Buenos Aires
Período	19/07/23 → 21/07/23

Nota bibliográfica

Publisher Copyright:
© 2023 Latin American and Caribbean Consortium of Engineering Institutions. All rights reserved.

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Del Rosario Rojas-Delgado, L., Huerta-Tantalean, L. N., Cordova-Buiza, F., & Auccahuasi, W. (2023). Staff Turnover and Job Performance of Janitors and Cleaning Workers: A correlational study in SMEs. En M. M. Larrondo Petrie, J. Texier, & R. A. R. Matta (Eds.), Proceedings of the 21st LACCEI International Multi-Conference for Engineering, Education and Technology: Leadership in Education and Innovation in Engineering in the Framework of Global Transformations: Integration and Alliances for Integral Development, LACCEI 2023 (Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology; Vol. 2023-July). Latin American and Caribbean Consortium of Engineering Institutions.

Del Rosario Rojas-Delgado, Lucero ; Huerta-Tantalean, Lucero Nicole ; Cordova-Buiza, Franklin et al. / Staff Turnover and Job Performance of Janitors and Cleaning Workers : A correlational study in SMEs. Proceedings of the 21st LACCEI International Multi-Conference for Engineering, Education and Technology: Leadership in Education and Innovation in Engineering in the Framework of Global Transformations: Integration and Alliances for Integral Development, LACCEI 2023. editor / Maria M. Larrondo Petrie ; Jose Texier ; Rodolfo Andres Rivas Matta. Latin American and Caribbean Consortium of Engineering Institutions, 2023. (Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology).

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title = "Staff Turnover and Job Performance of Janitors and Cleaning Workers: A correlational study in SMEs",

abstract = "Workers are a fundamental part in the development and growth of organizations since their operation and productivity depend on them. Therefore, one of the factors to consider is the job performance and staff turnover of a company for better growth. The objective of the research was to determine the relationship between staff turnover and job performance of janitors and cleaning workers in a SME (Small and Medium-Sized Enterprise). The methodology had a quantitative approach, with a non-experimental design, cross-sectional and correlational level. The sample consisted of 120 workers, including janitors and cleaning workers; to whom a survey was applied to collect information. The results obtained showed a value p<0.05; therefore, the null hypothesis is rejected; in addition, a moderate positive correlation (r = 0.359) was determined between staff turnover and job performance; likewise, a moderate positive correlation (r = 0.380) between voluntary turnover and job performance; finally, a moderate positive correlation (r = 0.352) between involuntary turnover and job performance. It was concluded that there is a relationship between staff turnover and job performance of janitors and cleaning workers in the SME company.",

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author = "{Del Rosario Rojas-Delgado}, Lucero and Huerta-Tantalean, {Lucero Nicole} and Franklin Cordova-Buiza and Wilver Auccahuasi",

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Del Rosario Rojas-Delgado, L, Huerta-Tantalean, LN, Cordova-Buiza, F & Auccahuasi, W 2023, Staff Turnover and Job Performance of Janitors and Cleaning Workers: A correlational study in SMEs. En MM Larrondo Petrie, J Texier & RAR Matta (eds.), Proceedings of the 21st LACCEI International Multi-Conference for Engineering, Education and Technology: Leadership in Education and Innovation in Engineering in the Framework of Global Transformations: Integration and Alliances for Integral Development, LACCEI 2023. Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology, vol. 2023-July, Latin American and Caribbean Consortium of Engineering Institutions, 21st LACCEI International Multi-Conference for Engineering, Education and Technology, LACCEI 2023, Buenos Aires, Argentina, 19/07/23.

Staff Turnover and Job Performance of Janitors and Cleaning Workers: A correlational study in SMEs. / Del Rosario Rojas-Delgado, Lucero; Huerta-Tantalean, Lucero Nicole; Cordova-Buiza, Franklin et al.
Proceedings of the 21st LACCEI International Multi-Conference for Engineering, Education and Technology: Leadership in Education and Innovation in Engineering in the Framework of Global Transformations: Integration and Alliances for Integral Development, LACCEI 2023. ed. / Maria M. Larrondo Petrie; Jose Texier; Rodolfo Andres Rivas Matta. Latin American and Caribbean Consortium of Engineering Institutions, 2023. (Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology; Vol. 2023-July).

Producción científica: Libro o Capítulo del libro › Contribución a la conferencia › revisión exhaustiva

TY - GEN

T1 - Staff Turnover and Job Performance of Janitors and Cleaning Workers

T2 - 21st LACCEI International Multi-Conference for Engineering, Education and Technology, LACCEI 2023

AU - Del Rosario Rojas-Delgado, Lucero

AU - Huerta-Tantalean, Lucero Nicole

AU - Cordova-Buiza, Franklin

AU - Auccahuasi, Wilver

PY - 2023

Y1 - 2023

N2 - Workers are a fundamental part in the development and growth of organizations since their operation and productivity depend on them. Therefore, one of the factors to consider is the job performance and staff turnover of a company for better growth. The objective of the research was to determine the relationship between staff turnover and job performance of janitors and cleaning workers in a SME (Small and Medium-Sized Enterprise). The methodology had a quantitative approach, with a non-experimental design, cross-sectional and correlational level. The sample consisted of 120 workers, including janitors and cleaning workers; to whom a survey was applied to collect information. The results obtained showed a value p<0.05; therefore, the null hypothesis is rejected; in addition, a moderate positive correlation (r = 0.359) was determined between staff turnover and job performance; likewise, a moderate positive correlation (r = 0.380) between voluntary turnover and job performance; finally, a moderate positive correlation (r = 0.352) between involuntary turnover and job performance. It was concluded that there is a relationship between staff turnover and job performance of janitors and cleaning workers in the SME company.

AB - Workers are a fundamental part in the development and growth of organizations since their operation and productivity depend on them. Therefore, one of the factors to consider is the job performance and staff turnover of a company for better growth. The objective of the research was to determine the relationship between staff turnover and job performance of janitors and cleaning workers in a SME (Small and Medium-Sized Enterprise). The methodology had a quantitative approach, with a non-experimental design, cross-sectional and correlational level. The sample consisted of 120 workers, including janitors and cleaning workers; to whom a survey was applied to collect information. The results obtained showed a value p<0.05; therefore, the null hypothesis is rejected; in addition, a moderate positive correlation (r = 0.359) was determined between staff turnover and job performance; likewise, a moderate positive correlation (r = 0.380) between voluntary turnover and job performance; finally, a moderate positive correlation (r = 0.352) between involuntary turnover and job performance. It was concluded that there is a relationship between staff turnover and job performance of janitors and cleaning workers in the SME company.

KW - Peru

KW - SME

KW - job performance

KW - staff

KW - turnover

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M3 - Conference contribution

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T3 - Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology

BT - Proceedings of the 21st LACCEI International Multi-Conference for Engineering, Education and Technology

A2 - Larrondo Petrie, Maria M.

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A2 - Matta, Rodolfo Andres Rivas

PB - Latin American and Caribbean Consortium of Engineering Institutions

Y2 - 19 July 2023 through 21 July 2023

ER -

Del Rosario Rojas-Delgado L, Huerta-Tantalean LN, Cordova-Buiza F, Auccahuasi W. Staff Turnover and Job Performance of Janitors and Cleaning Workers: A correlational study in SMEs. En Larrondo Petrie MM, Texier J, Matta RAR, editores, Proceedings of the 21st LACCEI International Multi-Conference for Engineering, Education and Technology: Leadership in Education and Innovation in Engineering in the Framework of Global Transformations: Integration and Alliances for Integral Development, LACCEI 2023. Latin American and Caribbean Consortium of Engineering Institutions. 2023. (Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology).

Staff Turnover and Job Performance of Janitors and Cleaning Workers: A correlational study in SMEs

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