Service model based on Lean Service: Standardized Work and 5S to increase customer satisfaction in a veterinary SME

Fátima Castillo-Muguerza, Eduardo Lama-Villar, Martin Fidel Collao-Diaz, Juan Carlos Quiroz-Flores

Producción científica: Libro o Capítulo del libro › Contribución a la conferencia › revisión exhaustiva

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Keyphrases

Agricultural and Biological Sciences

Social Sciences

Engineering

Economics, Econometrics and Finance