Organizational Climate and the Achievement of Objectives in a Governmental Tourism Management Institution

Heber Luis Olavarria-Benavides, Percy Ronald Ventura-Suclupe, Veronica Elizabeth de Jesus Jimenez-Tavara, Franklin Cordova-Buiza

Producción científica: Libro o Capítulo del libro Contribución a la conferenciarevisión exhaustiva

Resumen

Communication is an essential part to achieve the goals of any organization. Thus, nowadays, many organizations are committed to have an appropriate communication flow, being of total obligation to provide their collaborators with the necessary tools for an assertive communication; therefore, if the collaborators perceive that the institution offers them value, they will show great commitment to the achievement of the goals, based on internal communication. The government institution under study, which manages tourism in a region of Peru, presents several problems related to the organizational climate and its factors, such as lack of cooperation, poor relations between employees, conflicts and poor communication, which causes low productivity by the institution. The general objective is to determine the relationship between the organizational climate of the Regional Management of Foreign Trade and Tourism of Lambayeque and the impact on the achievement of the institution's objectives. Its variables seek to know if there is a relationship between organizational climate and the impact on the achievement of goals. Likewise, in relation to the methodology, it was a quantitative study, the method used was inductive and deductive, with a non-experimental design of correlational cross-sectional cut. Its population consisted of 35 workers of the Regional Management of Foreign Trade and Tourism of Lambayeque, and its sample was a census, since it worked with the entire population and had a non-probabilistic sampling, of these correspond to 19 males and 16 females. Likewise, in terms of techniques and instruments, a survey was used, and a questionnaire was used as an instrument for both variables. As the main result, when applying Spearman's Rho, a value of 0.872 was obtained, which indicates that there is a strong and positive relationship between organizational climate and goal fulfillment. In view of the above, it has been concluded that there is a significant relationship between organizational climate and goal achievement.

Idioma originalInglés estadounidense
Título de la publicación alojadaProceedings of the 6th International Conference on Tourism Research, ICTR 2023
EditoresEirini Vlassi, Despina Konstantinides
EditorialAcademic Conferences and Publishing International Limited
Páginas226-232
-7
ISBN (versión digital)9781914587672
EstadoIndizado - 2023
Evento6th International Conference on Tourism Research, ICTR 2023 - Pafos, Chipre
Duración: 8 jun. 20239 jun. 2023

Serie de la publicación

NombreProceedings of the International Conference on Tourism Research
Volumen2023-June
ISSN (versión digital)2516-3612

Conferencia

Conferencia6th International Conference on Tourism Research, ICTR 2023
País/TerritorioChipre
CiudadPafos
Período8/06/239/06/23

Nota bibliográfica

Publisher Copyright:
© the authors, 2023. All Rights Reserved.

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