TY - JOUR
T1 - Corporate Social Responsibility and Environmental Impacts in the Peruvian Hotel Sector for Local Sustainable Development
AU - Gil-Delgado, Renato Leonardo
AU - Cordova-Buiza, Franklin
AU - Mantilla-Gallardo, Shirley Ysabel
N1 - Publisher Copyright:
© (2025), (International Information and Engineering Technology Association). All rights reserved.
PY - 2025/10/31
Y1 - 2025/10/31
N2 - In recent years, the hotel sector has increasingly recognized the importance of corporate social responsibility (CSR) as a strategy to minimize environmental impacts and foster local sustainable development. This study analyzes CSR practices implemented in the Peruvian hotel sector, focusing on their influence across five key dimensions: environmental management, governmental collaboration, community engagement, labor conditions, and service quality. A qualitative methodology was applied through semi-structured interviews with managers and human resources staff, enabling an in-depth examination of CSR implementation and its environmental implications. The findings reveal significant environmental efforts, including systematic waste segregation, recycling of paper and glass, and the use of biodegradable amenities, which contribute to reducing the ecological footprint of hotel operations. However, limitations remain in employee training and institutional cooperation with local authorities, constraining the broader environmental outcomes of CSR initiatives. The study concludes that strategically integrated CSR enhances service quality, strengthens stakeholder trust, and contributes directly to environmental impact reduction. These findings provide actionable insights for aligning hospitality operations with sustainability objectives in emerging economies, offering a roadmap for integrating CSR into environmental policy and tourism development strategies.
AB - In recent years, the hotel sector has increasingly recognized the importance of corporate social responsibility (CSR) as a strategy to minimize environmental impacts and foster local sustainable development. This study analyzes CSR practices implemented in the Peruvian hotel sector, focusing on their influence across five key dimensions: environmental management, governmental collaboration, community engagement, labor conditions, and service quality. A qualitative methodology was applied through semi-structured interviews with managers and human resources staff, enabling an in-depth examination of CSR implementation and its environmental implications. The findings reveal significant environmental efforts, including systematic waste segregation, recycling of paper and glass, and the use of biodegradable amenities, which contribute to reducing the ecological footprint of hotel operations. However, limitations remain in employee training and institutional cooperation with local authorities, constraining the broader environmental outcomes of CSR initiatives. The study concludes that strategically integrated CSR enhances service quality, strengthens stakeholder trust, and contributes directly to environmental impact reduction. These findings provide actionable insights for aligning hospitality operations with sustainability objectives in emerging economies, offering a roadmap for integrating CSR into environmental policy and tourism development strategies.
KW - CSR
KW - environmental impacts
KW - hotel sector
KW - Peru
KW - sustainable tourism
UR - https://www.scopus.com/pages/publications/105025435899
U2 - 10.18280/ijsdp.201011
DO - 10.18280/ijsdp.201011
M3 - Original Article
AN - SCOPUS:105025435899
SN - 1743-7601
VL - 20
SP - 4195
EP - 4202
JO - International Journal of Sustainable Development and Planning
JF - International Journal of Sustainable Development and Planning
IS - 10
ER -