City Brand as a Promotional Strategy: A Perception of the Tourist in Peru

Maria Elena Silvia Gamarra-Ramirez, Woendy Peralta-Ugaz, Franklin Cordova-Buiza, Wilver Auccahuasi

Producción científica: Libro o Capítulo del libro Contribución a la conferenciarevisión exhaustiva


The city brand is a set of attributes, values and strategies to create an identity that allows differentiating one city from another. The city of Chiquián is located on the Cordillera de los Andes, in the center of Peru, it has various natural and cultural tourist attractions that would allow a greater development of tourist activity; therefore, this research aims to determine the perception of tourists about the Chiquián city brand as a promotional strategy. The methodology is quantitative, cross-sectional and non-experimental; the sampling was probabilistic, by the simple random method, 384 people who visited the city participated; In the data collection, the survey technique was used and the questionnaire was used as an instrument. The main results highlight that the city is considered welcoming and the residents as hospitable, conservative and generous; but many claim that it offers low-quality products and services; Tourists agree that the city be identified by a brand that reveals all the attributes it possesses, since by promoting the city as a tourist destination it will contribute to the economic growth of Chiquián and improve the quality of life of the inhabitants. It is concluded that the perception of tourists proposes to create a city brand for Chiquián that helps to be known as an attractive tourist destination, since the city has tourist potential despite the poor management of the municipal government.

Idioma originalInglés estadounidense
Título de la publicación alojadaManagement, Tourism and Smart Technologies - ICMTT 2023 Volume 2
EditoresCarlos Montenegro, Álvaro Rocha, Juan Manuel Cueva Lovelle
EditorialSpringer Science and Business Media Deutschland GmbH
ISBN (versión impresa)9783031437328
EstadoIndizado - 2024
EventoInternational Conference on Management, Tourism and Technologies, ICMTT 2023 - Bogotá, Colombia
Duración: 4 may. 20236 may. 2023

Serie de la publicación

NombreLecture Notes in Networks and Systems
ISSN (versión impresa)2367-3370
ISSN (versión digital)2367-3389


ConferenciaInternational Conference on Management, Tourism and Technologies, ICMTT 2023

Nota bibliográfica

Publisher Copyright:
© 2024, The Author(s), under exclusive license to Springer Nature Switzerland AG.


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