Tendencias en el uso de inteligencia artificial en el sector del turismo

Paula Rodríguez Correa; Alejandro Valencia-Arias; Luis Fernando Garcés-Giraldo; Lorena Del Rocio Castañeda Rodríguez; Gustavo Adolfo Moreno López; Martha Benjumea-Arias

doi:10.34624/rtd.v40i0.31447

Tendencias en el uso de inteligencia artificial en el sector del turismo

Translated title of the contribution: Trends in the use of artificial intelligence in the Tourism sector

Paula Rodríguez Correa, Alejandro Valencia-Arias, Luis Fernando Garcés-Giraldo, Lorena Del Rocio Castañeda Rodríguez, Gustavo Adolfo Moreno López, Martha Benjumea-Arias

Research output: Contribution to journal › Original Article › peer-review

3 Scopus citations

Abstract

From the different advances in the subject of artificial intelligence in the tourism sector, the object of this study arises, to identify the trends in the use of artificial intelligence in the tourism sector. For this, a bibliometric analysis is used from the 167 publications obtained using the PRISMA checklist. In the results, the most relevant actors were identified, as well as the thematic evolution per year and the research trends. In addition, a research agenda is presented with future lines of research. Among the conclusions, the role that artificial intelligence plays in the quality and efficiency of automation of services in the tourism industry and the use of Robots and Machine Learning are highlighted as thematic trends that mark the starting point of new approaches to research on this topic.

Translated title of the contribution	Trends in the use of artificial intelligence in the Tourism sector
Original language	Spanish
Pages (from-to)	81-92
Number of pages	12
Journal	Journal of Tourism and Development
Volume	40
DOIs	https://doi.org/10.34624/rtd.v40i0.31447
State	Indexed - 2023
Externally published	Yes

Bibliographical note

Publisher Copyright:
© 2023, Universidade de Aveiro. All rights reserved.

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10.34624/rtd.v40i0.31447

Cite this

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title = "Tendencias en el uso de inteligencia artificial en el sector del turismo",

abstract = "From the different advances in the subject of artificial intelligence in the tourism sector, the object of this study arises, to identify the trends in the use of artificial intelligence in the tourism sector. For this, a bibliometric analysis is used from the 167 publications obtained using the PRISMA checklist. In the results, the most relevant actors were identified, as well as the thematic evolution per year and the research trends. In addition, a research agenda is presented with future lines of research. Among the conclusions, the role that artificial intelligence plays in the quality and efficiency of automation of services in the tourism industry and the use of Robots and Machine Learning are highlighted as thematic trends that mark the starting point of new approaches to research on this topic.",

keywords = "Artificial intelligence, automation, industry, robots, tourism",

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publisher = "University of Aveiro",

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T1 - Tendencias en el uso de inteligencia artificial en el sector del turismo

AU - Correa, Paula Rodríguez

AU - Valencia-Arias, Alejandro

AU - Garcés-Giraldo, Luis Fernando

AU - Rodríguez, Lorena Del Rocio Castañeda

AU - López, Gustavo Adolfo Moreno

AU - Benjumea-Arias, Martha

PY - 2023

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N2 - From the different advances in the subject of artificial intelligence in the tourism sector, the object of this study arises, to identify the trends in the use of artificial intelligence in the tourism sector. For this, a bibliometric analysis is used from the 167 publications obtained using the PRISMA checklist. In the results, the most relevant actors were identified, as well as the thematic evolution per year and the research trends. In addition, a research agenda is presented with future lines of research. Among the conclusions, the role that artificial intelligence plays in the quality and efficiency of automation of services in the tourism industry and the use of Robots and Machine Learning are highlighted as thematic trends that mark the starting point of new approaches to research on this topic.

AB - From the different advances in the subject of artificial intelligence in the tourism sector, the object of this study arises, to identify the trends in the use of artificial intelligence in the tourism sector. For this, a bibliometric analysis is used from the 167 publications obtained using the PRISMA checklist. In the results, the most relevant actors were identified, as well as the thematic evolution per year and the research trends. In addition, a research agenda is presented with future lines of research. Among the conclusions, the role that artificial intelligence plays in the quality and efficiency of automation of services in the tourism industry and the use of Robots and Machine Learning are highlighted as thematic trends that mark the starting point of new approaches to research on this topic.

KW - Artificial intelligence

KW - automation

KW - industry

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M3 - Artículo original

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SN - 1645-9261

VL - 40

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EP - 92

JO - Journal of Tourism and Development

JF - Journal of Tourism and Development

ER -

Tendencias en el uso de inteligencia artificial en el sector del turismo

Abstract

Bibliographical note

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