Service Model under the Lean Service and Machine Learning Approach to Increase External User Satisfaction: A case study in the health sector SMEs in Peru

Keyphrases

• Peru 100%
• User Satisfaction 100%
• Health Sector 100%
• Machine Learning Approach 100%
• Lean Service 100%
• Service Model 100%
• External Users 100%
• Service-learning Approach 100%
• CT Scanner 66%
• Machine Learning 33%
• Patient Satisfaction 33%
• Health Centers 33%
• Lean Methodology 33%
• Standardized Work 33%
• Canceled Appointments 33%
• Downtime 33%
• Medical Health 33%
• Handling Time 33%
• Working Machines 33%
• Metropolitan Lima 33%
• Appointment Availability 33%
• Indicator Analysis 33%

Social Sciences

• Peru 100%
• Health Sector 100%
• User Satisfaction 100%
• Machine Learning 100%
• Learning System 100%
• Medical Centres 33%

Nursing and Health Professions

• Computed Tomography Scanner 100%
• Health Center 50%
• Patient Satisfaction 50%