Service enhancement in the hardware sector by Lean, MRP, and SLP tools

Asley Martinez-Palacios; Hernan Barron-Vasquez; Juan Carlos Quiroz-Flores

doi:10.18687/LEIRD2023.1.1.111

Service enhancement in the hardware sector by Lean, MRP, and SLP tools

Asley Martinez-Palacios
, Hernan Barron-Vasquez
, Juan Carlos Quiroz-Flores

Faculty of Engineering

Research output: Chapter in Book/Report › Conference contribution › peer-review

2 Scopus citations

Abstract

In Peru, by 2020, SMEs will represent 95% of the companies and employ 26% of the EAP; however, it is known that SMEs have some problems that limit their sustainability. According to the literature, this results from situations such as being unable to maintain an adequate level of service, a non-existent organization in the warehouse, lack of knowledge of product locations, errors in picking, and uncertain availability and reliability of information in real-time, procurement is not based on any guidelines, stock breakage, and human error. Consequently, there is a low level of service in the companies. This problem has been evidenced in other investigations. For this reason, in the present investigation, a solution is proposed through the application of an improvement model using mixed tools implementing SLP, VRP, MRP 5S, and POKA YOKE to increase the current service level of 68% derived from the poor organization of the warehouse and processes, deficient manpower and poor inventory prevention. A model with three components is proposed: data collection, 5S implementation at all levels, route design, warehouse redesign, and demand forecasts to be validated and compared with their respective indicators.

Original language	American English
Title of host publication	Proceedings of the 3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development
Subtitle of host publication	"Igniting the Spark of Innovation: Emerging Trends, Disruptive Technologies, and Innovative Models for Business Success", LEIRD 2023
Publisher	Latin American and Caribbean Consortium of Engineering Institutions
ISBN (Electronic)	9786289520774
DOIs	https://doi.org/10.18687/LEIRD2023.1.1.111
State	Indexed - 2023
Event	3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development, LEIRD 2023 - Virtual, Online Duration: 4 Dec 2023 → 6 Dec 2023

Publication series

Name	Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
ISSN (Electronic)	2414-6390

Conference

Conference	3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development, LEIRD 2023
City	Virtual, Online
Period	4/12/23 → 6/12/23

Bibliographical note

Publisher Copyright:
© 2023 Latin American and Caribbean Consortium of Engineering Institutions. All rights reserved.

Keywords

5S
Lean Manufacturing
MRP
Poka-Yoke
Service Level
SLP
VRP

Access to Document

10.18687/LEIRD2023.1.1.111

Cite this

Martinez-Palacios, A., Barron-Vasquez, H., & Quiroz-Flores, J. C. (2023). Service enhancement in the hardware sector by Lean, MRP, and SLP tools. In Proceedings of the 3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development: "Igniting the Spark of Innovation: Emerging Trends, Disruptive Technologies, and Innovative Models for Business Success", LEIRD 2023 Article 111 (Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology). Latin American and Caribbean Consortium of Engineering Institutions. https://doi.org/10.18687/LEIRD2023.1.1.111

Martinez-Palacios, Asley ; Barron-Vasquez, Hernan ; Quiroz-Flores, Juan Carlos. / Service enhancement in the hardware sector by Lean, MRP, and SLP tools. Proceedings of the 3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development: "Igniting the Spark of Innovation: Emerging Trends, Disruptive Technologies, and Innovative Models for Business Success", LEIRD 2023. Latin American and Caribbean Consortium of Engineering Institutions, 2023. (Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology).

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title = "Service enhancement in the hardware sector by Lean, MRP, and SLP tools",

abstract = "In Peru, by 2020, SMEs will represent 95\% of the companies and employ 26\% of the EAP; however, it is known that SMEs have some problems that limit their sustainability. According to the literature, this results from situations such as being unable to maintain an adequate level of service, a non-existent organization in the warehouse, lack of knowledge of product locations, errors in picking, and uncertain availability and reliability of information in real-time, procurement is not based on any guidelines, stock breakage, and human error. Consequently, there is a low level of service in the companies. This problem has been evidenced in other investigations. For this reason, in the present investigation, a solution is proposed through the application of an improvement model using mixed tools implementing SLP, VRP, MRP 5S, and POKA YOKE to increase the current service level of 68\% derived from the poor organization of the warehouse and processes, deficient manpower and poor inventory prevention. A model with three components is proposed: data collection, 5S implementation at all levels, route design, warehouse redesign, and demand forecasts to be validated and compared with their respective indicators.",

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author = "Asley Martinez-Palacios and Hernan Barron-Vasquez and Quiroz-Flores, \{Juan Carlos\}",

note = "Publisher Copyright: {\textcopyright} 2023 Latin American and Caribbean Consortium of Engineering Institutions. All rights reserved.; 3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development, LEIRD 2023 ; Conference date: 04-12-2023 Through 06-12-2023",

year = "2023",

doi = "10.18687/LEIRD2023.1.1.111",

language = "American English",

series = "Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology",

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}

Martinez-Palacios, A, Barron-Vasquez, H & Quiroz-Flores, JC 2023, Service enhancement in the hardware sector by Lean, MRP, and SLP tools. in Proceedings of the 3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development: "Igniting the Spark of Innovation: Emerging Trends, Disruptive Technologies, and Innovative Models for Business Success", LEIRD 2023., 111, Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology, Latin American and Caribbean Consortium of Engineering Institutions, 3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development, LEIRD 2023, Virtual, Online, 4/12/23. https://doi.org/10.18687/LEIRD2023.1.1.111

Service enhancement in the hardware sector by Lean, MRP, and SLP tools. / Martinez-Palacios, Asley; Barron-Vasquez, Hernan; Quiroz-Flores, Juan Carlos.
Proceedings of the 3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development: "Igniting the Spark of Innovation: Emerging Trends, Disruptive Technologies, and Innovative Models for Business Success", LEIRD 2023. Latin American and Caribbean Consortium of Engineering Institutions, 2023. 111 (Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology).

Research output: Chapter in Book/Report › Conference contribution › peer-review

TY - GEN

T1 - Service enhancement in the hardware sector by Lean, MRP, and SLP tools

AU - Martinez-Palacios, Asley

AU - Barron-Vasquez, Hernan

AU - Quiroz-Flores, Juan Carlos

PY - 2023

Y1 - 2023

N2 - In Peru, by 2020, SMEs will represent 95% of the companies and employ 26% of the EAP; however, it is known that SMEs have some problems that limit their sustainability. According to the literature, this results from situations such as being unable to maintain an adequate level of service, a non-existent organization in the warehouse, lack of knowledge of product locations, errors in picking, and uncertain availability and reliability of information in real-time, procurement is not based on any guidelines, stock breakage, and human error. Consequently, there is a low level of service in the companies. This problem has been evidenced in other investigations. For this reason, in the present investigation, a solution is proposed through the application of an improvement model using mixed tools implementing SLP, VRP, MRP 5S, and POKA YOKE to increase the current service level of 68% derived from the poor organization of the warehouse and processes, deficient manpower and poor inventory prevention. A model with three components is proposed: data collection, 5S implementation at all levels, route design, warehouse redesign, and demand forecasts to be validated and compared with their respective indicators.

AB - In Peru, by 2020, SMEs will represent 95% of the companies and employ 26% of the EAP; however, it is known that SMEs have some problems that limit their sustainability. According to the literature, this results from situations such as being unable to maintain an adequate level of service, a non-existent organization in the warehouse, lack of knowledge of product locations, errors in picking, and uncertain availability and reliability of information in real-time, procurement is not based on any guidelines, stock breakage, and human error. Consequently, there is a low level of service in the companies. This problem has been evidenced in other investigations. For this reason, in the present investigation, a solution is proposed through the application of an improvement model using mixed tools implementing SLP, VRP, MRP 5S, and POKA YOKE to increase the current service level of 68% derived from the poor organization of the warehouse and processes, deficient manpower and poor inventory prevention. A model with three components is proposed: data collection, 5S implementation at all levels, route design, warehouse redesign, and demand forecasts to be validated and compared with their respective indicators.

KW - 5S

KW - Lean Manufacturing

KW - MRP

KW - Poka-Yoke

KW - Service Level

KW - SLP

KW - VRP

UR - https://www.scopus.com/pages/publications/85187312416

U2 - 10.18687/LEIRD2023.1.1.111

DO - 10.18687/LEIRD2023.1.1.111

M3 - Conference contribution

AN - SCOPUS:85187312416

T3 - Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology

BT - Proceedings of the 3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development

PB - Latin American and Caribbean Consortium of Engineering Institutions

T2 - 3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development, LEIRD 2023

Y2 - 4 December 2023 through 6 December 2023

ER -

Martinez-Palacios A, Barron-Vasquez H, Quiroz-Flores JC. Service enhancement in the hardware sector by Lean, MRP, and SLP tools. In Proceedings of the 3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development: "Igniting the Spark of Innovation: Emerging Trends, Disruptive Technologies, and Innovative Models for Business Success", LEIRD 2023. Latin American and Caribbean Consortium of Engineering Institutions. 2023. 111. (Proceedings of the LACCEI international Multi-conference for Engineering, Education and Technology). doi: 10.18687/LEIRD2023.1.1.111

Service enhancement in the hardware sector by Lean, MRP, and SLP tools

Abstract

Publication series

Conference

Bibliographical note

Keywords

Access to Document

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Cite this