Knowledge Management: Effects on Innovation in Micro, Small, and Medium-Sized Export Enterprises

Despite their informality, studies have shown the impact of knowledge management activities on innovative performance in SMEs. Consequently, the objective of the study is to establish whether knowledge management processes affect the innovation capability in micro, small, and medium-sized export enterprises in Departamento del Atlántico. This is achieved through a positivist, non-experimental, cross-sectional, and explanatory research, which applies a Likert-type survey to 71 managers. The results show the direct effect of the acquisition, exploitation, and transfer of knowledge, as well as the negative relationship of internalization and the non-significance of the measurement. This makes it possible to show that, although SMEs carry out knowledge management activities, they do not formally apply it, which can be explained from their nature and ways of responding to the demands of the environment.