Integrated BPM-TPM Maintenance Model to reduce over-time order rate in heavy-duty sector SMEs: A Research in Peru

Juan Carlos Quiroz-Flores; Karin Alexandra Carrasco-Morales; Sandra Zulema Aznarán-Sánchez

doi:10.1145/3524338.3524344

Integrated BPM-TPM Maintenance Model to reduce over-time order rate in heavy-duty sector SMEs: A Research in Peru

Juan Carlos Quiroz-Flores
, Karin Alexandra Carrasco-Morales
, Sandra Zulema Aznarán-Sánchez

Research output: Chapter in Book/Report › Conference contribution › peer-review

2 Scopus citations

Abstract

The heavy freight transportation sector has been positioning itself stronger in the sector as a result of the increase in imports and exports in Peru, which has generated a 5.6% increase in its GDP. According to the above, it is essential to identify the stages of the processes, maintenance plan, availability of trucks, as well as the quality of freight transportation. A fundamental part of these considerations is the maintenance management and the restructuring of the stages of the service process, the model proposed by this research is the use of tools such as VSM, BPM, and TPM, whose main objective is to reduce the current rate of orders delivered out of time of 4.78 %, generated by a poor organization of the administrative and logistics area. After the implementation through a pilot plan within the company, a reduction of 0.72% was obtained.

Original language	American English
Title of host publication	IEIM 2022 - 2022 3rd International Conference on Industrial Engineering and Industrial Management
Publisher	Association for Computing Machinery
Pages	34-40
Number of pages	7
ISBN (Electronic)	9781450395694
DOIs	https://doi.org/10.1145/3524338.3524344
State	Indexed - 12 Jan 2022
Externally published	Yes
Event	3rd International Conference on Industrial Engineering and Industrial Management, IEIM 2022 - Barcelona, Spain Duration: 12 Jan 2022 → 14 Jan 2022

Publication series

Name	ACM International Conference Proceeding Series

Conference

Conference	3rd International Conference on Industrial Engineering and Industrial Management, IEIM 2022
Country/Territory	Spain
City	Barcelona
Period	12/01/22 → 14/01/22

Bibliographical note

Publisher Copyright:
© 2022 ACM.

Access to Document

10.1145/3524338.3524344

Cite this

Quiroz-Flores, J. C., Carrasco-Morales, K. A., & Aznarán-Sánchez, S. Z. (2022). Integrated BPM-TPM Maintenance Model to reduce over-time order rate in heavy-duty sector SMEs: A Research in Peru. In IEIM 2022 - 2022 3rd International Conference on Industrial Engineering and Industrial Management (pp. 34-40). (ACM International Conference Proceeding Series). Association for Computing Machinery. https://doi.org/10.1145/3524338.3524344

Quiroz-Flores, Juan Carlos ; Carrasco-Morales, Karin Alexandra ; Aznarán-Sánchez, Sandra Zulema. / Integrated BPM-TPM Maintenance Model to reduce over-time order rate in heavy-duty sector SMEs : A Research in Peru. IEIM 2022 - 2022 3rd International Conference on Industrial Engineering and Industrial Management. Association for Computing Machinery, 2022. pp. 34-40 (ACM International Conference Proceeding Series).

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title = "Integrated BPM-TPM Maintenance Model to reduce over-time order rate in heavy-duty sector SMEs: A Research in Peru",

abstract = "The heavy freight transportation sector has been positioning itself stronger in the sector as a result of the increase in imports and exports in Peru, which has generated a 5.6\% increase in its GDP. According to the above, it is essential to identify the stages of the processes, maintenance plan, availability of trucks, as well as the quality of freight transportation. A fundamental part of these considerations is the maintenance management and the restructuring of the stages of the service process, the model proposed by this research is the use of tools such as VSM, BPM, and TPM, whose main objective is to reduce the current rate of orders delivered out of time of 4.78 \%, generated by a poor organization of the administrative and logistics area. After the implementation through a pilot plan within the company, a reduction of 0.72\% was obtained.",

author = "Quiroz-Flores, \{Juan Carlos\} and Carrasco-Morales, \{Karin Alexandra\} and Aznar{\'a}n-S{\'a}nchez, \{Sandra Zulema\}",

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year = "2022",

month = jan,

day = "12",

doi = "10.1145/3524338.3524344",

language = "American English",

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Quiroz-Flores, JC, Carrasco-Morales, KA & Aznarán-Sánchez, SZ 2022, Integrated BPM-TPM Maintenance Model to reduce over-time order rate in heavy-duty sector SMEs: A Research in Peru. in IEIM 2022 - 2022 3rd International Conference on Industrial Engineering and Industrial Management. ACM International Conference Proceeding Series, Association for Computing Machinery, pp. 34-40, 3rd International Conference on Industrial Engineering and Industrial Management, IEIM 2022, Barcelona, Spain, 12/01/22. https://doi.org/10.1145/3524338.3524344

Integrated BPM-TPM Maintenance Model to reduce over-time order rate in heavy-duty sector SMEs: A Research in Peru. / Quiroz-Flores, Juan Carlos; Carrasco-Morales, Karin Alexandra; Aznarán-Sánchez, Sandra Zulema.
IEIM 2022 - 2022 3rd International Conference on Industrial Engineering and Industrial Management. Association for Computing Machinery, 2022. p. 34-40 (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report › Conference contribution › peer-review

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AU - Quiroz-Flores, Juan Carlos

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AB - The heavy freight transportation sector has been positioning itself stronger in the sector as a result of the increase in imports and exports in Peru, which has generated a 5.6% increase in its GDP. According to the above, it is essential to identify the stages of the processes, maintenance plan, availability of trucks, as well as the quality of freight transportation. A fundamental part of these considerations is the maintenance management and the restructuring of the stages of the service process, the model proposed by this research is the use of tools such as VSM, BPM, and TPM, whose main objective is to reduce the current rate of orders delivered out of time of 4.78 %, generated by a poor organization of the administrative and logistics area. After the implementation through a pilot plan within the company, a reduction of 0.72% was obtained.

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Quiroz-Flores JC, Carrasco-Morales KA, Aznarán-Sánchez SZ. Integrated BPM-TPM Maintenance Model to reduce over-time order rate in heavy-duty sector SMEs: A Research in Peru. In IEIM 2022 - 2022 3rd International Conference on Industrial Engineering and Industrial Management. Association for Computing Machinery. 2022. p. 34-40. (ACM International Conference Proceeding Series). doi: 10.1145/3524338.3524344

Integrated BPM-TPM Maintenance Model to reduce over-time order rate in heavy-duty sector SMEs: A Research in Peru

Abstract

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Conference

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Cite this