Increase of Perfect Orders through the Application of Mixed Methodologies in a Company in the Heavy Freight Transportation Sector

Luis Alonso Cusihuaman-Torres; Leiton Quispe-Rodriguez; Juan Carlos Quiroz-Flores

doi:10.1145/3587889.3587892

Increase of Perfect Orders through the Application of Mixed Methodologies in a Company in the Heavy Freight Transportation Sector

Luis Alonso Cusihuaman-Torres
, Leiton Quispe-Rodriguez
, Juan Carlos Quiroz-Flores

Research output: Chapter in Book/Report › Conference contribution › peer-review

Abstract

The heavy freight transportation sector presents a growth projection of 12% per year, increasing the need to meet the demand satisfactorily generated by economic growth in Peru of other related sectors such as trade and logistics. The following article is based on freight forwarding service and the challenges it faces. Therefore, the study of the process carried out from the arrival of application to the dispatch of cargo was carried out, BPM, 5S and Route Planning were raised to improve the Perfect Order indicator that is currently at 76.10% due to mismanagement of information between staff and the lack of improvement planning in their processes. After the implementation of the pilot plan and the simulation in Arena, it was possible to show that the improvement of the proposed model raises the Perfect Order indicator to 95%.

Original language	American English
Title of host publication	Proceedings of the 2023 10th International Conference on Industrial Engineering and Applications, ICIEA-EU 2023
Publisher	Association for Computing Machinery
Pages	12-18
Number of pages	7
ISBN (Electronic)	9781450398527
DOIs	https://doi.org/10.1145/3587889.3587892
State	Indexed - 9 Jan 2023
Externally published	Yes
Event	10th International Conference on Industrial Engineering and Applications, ICIEA-EU 2023 - Rome, Italy Duration: 9 Jan 2023 → 11 Jan 2023

Publication series

Name	ACM International Conference Proceeding Series

Conference

Conference	10th International Conference on Industrial Engineering and Applications, ICIEA-EU 2023
Country/Territory	Italy
City	Rome
Period	9/01/23 → 11/01/23

Bibliographical note

Publisher Copyright:
© 2023 ACM.

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 8 Decent Work and Economic Growth

Keywords

5S
Business Process Management
Perfect Order
Route Planning

Access to Document

10.1145/3587889.3587892

Cite this

Cusihuaman-Torres, L. A., Quispe-Rodriguez, L., & Quiroz-Flores, J. C. (2023). Increase of Perfect Orders through the Application of Mixed Methodologies in a Company in the Heavy Freight Transportation Sector. In Proceedings of the 2023 10th International Conference on Industrial Engineering and Applications, ICIEA-EU 2023 (pp. 12-18). (ACM International Conference Proceeding Series). Association for Computing Machinery. https://doi.org/10.1145/3587889.3587892

Cusihuaman-Torres, Luis Alonso ; Quispe-Rodriguez, Leiton ; Quiroz-Flores, Juan Carlos. / Increase of Perfect Orders through the Application of Mixed Methodologies in a Company in the Heavy Freight Transportation Sector. Proceedings of the 2023 10th International Conference on Industrial Engineering and Applications, ICIEA-EU 2023. Association for Computing Machinery, 2023. pp. 12-18 (ACM International Conference Proceeding Series).

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title = "Increase of Perfect Orders through the Application of Mixed Methodologies in a Company in the Heavy Freight Transportation Sector",

abstract = "The heavy freight transportation sector presents a growth projection of 12\% per year, increasing the need to meet the demand satisfactorily generated by economic growth in Peru of other related sectors such as trade and logistics. The following article is based on freight forwarding service and the challenges it faces. Therefore, the study of the process carried out from the arrival of application to the dispatch of cargo was carried out, BPM, 5S and Route Planning were raised to improve the Perfect Order indicator that is currently at 76.10\% due to mismanagement of information between staff and the lack of improvement planning in their processes. After the implementation of the pilot plan and the simulation in Arena, it was possible to show that the improvement of the proposed model raises the Perfect Order indicator to 95\%.",

keywords = "5S, Business Process Management, Perfect Order, Route Planning",

author = "Cusihuaman-Torres, \{Luis Alonso\} and Leiton Quispe-Rodriguez and Quiroz-Flores, \{Juan Carlos\}",

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year = "2023",

month = jan,

day = "9",

doi = "10.1145/3587889.3587892",

language = "American English",

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Cusihuaman-Torres, LA, Quispe-Rodriguez, L & Quiroz-Flores, JC 2023, Increase of Perfect Orders through the Application of Mixed Methodologies in a Company in the Heavy Freight Transportation Sector. in Proceedings of the 2023 10th International Conference on Industrial Engineering and Applications, ICIEA-EU 2023. ACM International Conference Proceeding Series, Association for Computing Machinery, pp. 12-18, 10th International Conference on Industrial Engineering and Applications, ICIEA-EU 2023, Rome, Italy, 9/01/23. https://doi.org/10.1145/3587889.3587892

Increase of Perfect Orders through the Application of Mixed Methodologies in a Company in the Heavy Freight Transportation Sector. / Cusihuaman-Torres, Luis Alonso; Quispe-Rodriguez, Leiton; Quiroz-Flores, Juan Carlos.
Proceedings of the 2023 10th International Conference on Industrial Engineering and Applications, ICIEA-EU 2023. Association for Computing Machinery, 2023. p. 12-18 (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report › Conference contribution › peer-review

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AB - The heavy freight transportation sector presents a growth projection of 12% per year, increasing the need to meet the demand satisfactorily generated by economic growth in Peru of other related sectors such as trade and logistics. The following article is based on freight forwarding service and the challenges it faces. Therefore, the study of the process carried out from the arrival of application to the dispatch of cargo was carried out, BPM, 5S and Route Planning were raised to improve the Perfect Order indicator that is currently at 76.10% due to mismanagement of information between staff and the lack of improvement planning in their processes. After the implementation of the pilot plan and the simulation in Arena, it was possible to show that the improvement of the proposed model raises the Perfect Order indicator to 95%.

KW - 5S

KW - Business Process Management

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KW - Route Planning

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Cusihuaman-Torres LA, Quispe-Rodriguez L, Quiroz-Flores JC. Increase of Perfect Orders through the Application of Mixed Methodologies in a Company in the Heavy Freight Transportation Sector. In Proceedings of the 2023 10th International Conference on Industrial Engineering and Applications, ICIEA-EU 2023. Association for Computing Machinery. 2023. p. 12-18. (ACM International Conference Proceeding Series). doi: 10.1145/3587889.3587892

Increase of Perfect Orders through the Application of Mixed Methodologies in a Company in the Heavy Freight Transportation Sector

Abstract

Publication series

Conference

Bibliographical note

UN SDGs

Keywords

Access to Document

Fingerprint

Cite this