Evaluation and Optimization of Processes through the Implementation of New Machines and Technologies at Concelac Company

In Peru, many cheese plants continue to operate with traditional techniques, despite current technological advances. This contrast between the artisanal and the industrial reflects an opportunity for modernization in the sector. In this context, Concelac showed deficiencies in its production processes, specifically in the volumetric molding, pressing, draining and packaging stages. This study focused on the evaluation and optimization of these processes through the implementation of new technologies. Methodological tools such as Process Analysis Diagrams (PAD), Process Operations Diagrams (POD), Flow Diagrams and Ishikawa Diagrams were used to identify critical areas and bottlenecks. The time and cost analysis of the existing machines led to the proposal of three new technologies: one for volumetric molding, one for pressing and draining, and one for packaging. The implementation of these machines allowed significant reductions in operating times: 91.15% in volumetric molding, 92.08% in pressing and draining, and 88.34% in packaging. Mold filling uniformity and cheese quality were also improved. The investment analysis recommended prioritizing the acquisition of the pressing and draining machine, followed by the volumetric molding machine, and finally the packaging machine. These improvements achieved a significant optimization of production, positioning Concelac for greater efficiency and competitiveness in the market.