Análisis de Lean Government para optimizar procesos a nivel de gobiernos locales

Translated title of the contribution: Lean Government analysis to optimize processes at the local government level

Anthony Alcides Quispe-Ascencio, Neicer Campos-Vasquez, Erick Humberto Rabanal Chavez, Nilson Deonil Campos-Vasquez

Research output: Chapter in Book/ReportConference contributionpeer-review

Abstract

This research aims to analyze the influence of Lean Government methodology on the processes of local governments, based on understanding the most commonly used lean tools in the public sector, their application and perception, and the impacts obtained on processes. This analysis was carried out through a systematic review of scientific literature, using reliable databases and applying search equations and inclusion and exclusion criteria. The results showed that the most commonly used tools are: A3 Thinking, Kanban, 5's, Visual Controls, Six Sigma, Kaizen, and Value Stream Map; that the perception by workers was positive both in terms of their work and their profession, and finally, that based on data obtained from process improvements where there was a reduction of approximately 14% in hiring expenses, it can be guaranteed that the implementation of Lean Government in local government processes will have a positive influence.

Translated title of the contributionLean Government analysis to optimize processes at the local government level
Original languageSpanish
Title of host publicationProceedings of the 3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development
Subtitle of host publication"Igniting the Spark of Innovation: Emerging Trends, Disruptive Technologies, and Innovative Models for Business Success", LEIRD 2023
PublisherLatin American and Caribbean Consortium of Engineering Institutions
ISBN (Electronic)9786289520774
DOIs
StateIndexed - 2023
Event3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development, LEIRD 2023 - Virtual, Online
Duration: 4 Dec 20236 Dec 2023

Publication series

NameProceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
ISSN (Electronic)2414-6390

Conference

Conference3rd LACCEI International Multiconference on Entrepreneurship, Innovation and Regional Development, LEIRD 2023
CityVirtual, Online
Period4/12/236/12/23

Bibliographical note

Publisher Copyright:
© 2023 Latin American and Caribbean Consortium of Engineering Institutions. All rights reserved.

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